General Conditions of Sale

1. Definitions

In these conditions ‘the company’ means Lodgerig Ltd T/A DOME HAIR PRODUCTS International and ‘the customer’ means the person or company to whom this document is addressed.

2. Conditions

These conditions shall form the basis of the contact between the company and the customer. Notwithstanding anything to the contrary in the customer’s standard conditions of purchase, these conditions shall apply except so far as expressly agreed in writing by the head office of the company. No servant or agent of the company has power to vary these conditions orally or to make representations or promises about the condition of the goods, their fitness for any purpose or any other matter whatsoever.

3. Order Acceptance

Unless otherwise expressly stated in writing, all quotations and estimates by the company are invitations to treat. The customer’s order is an offer and will become binding upon the company posting its conformation of the order. A confirmed order may only be cancelled or varied with the company’s consent; the giving of the company’s consent shall not in any way prejudice the company’s right to recover from the customer full compensation for any loss or expense arising from such cancellation or variation.

4. Guarantee

The liability of the company shall be limited to the invoice of the components replaced or repaired and the company shall not be liable for any consequential loss or damage howsoever caused. It shall be the duty of the customer to insure against such consequential loss.

5. Delivery

(i) Orders taken before 12:30 pm UK local time on a working day will be dispatched the same day by courier, and a signature will be required on delivery as a proof of delivery. Orders taken after 12:30 pm UK local time will be dispatched the following working day.
The customer shall note any claim for short delivery and/or for damage to components on the delivery schedule at the time of delivery and shall confirm such claims in writing to the company’s head office within three working days from the date of delivery. Compliance with this requirement shall be a condition precedent to any claim for short delivery and/or damage components. If short deliver does take place, the customer undertakes not to reject the goods but to accept the goods delivered as a part performance of the contract;

(ii) The company undertakes to use its best endeavours to despatch the goods on a promised delivery date, but does not guarantee to do so. Time of deliver shall not be of the essence of the contract unless expressly so stipulated in writing. If delivery is delayed by strikes, lockouts, fire, accidents, defective materials, delays in receipt of raw materials or bought-in goods or components, or any other cause beyond the reasonable control of the company a reasonable extension of the time for delivery shall be granted and the customer shall pay such reasonable extra charges as shall have been occasioned by the delay.

6. Cost Variation

All quotations and estimates issued by the company are, unless otherwise stated, based on current cost of production (materials, hours and wages) and are subject to amendment on or after acceptance to meet any recognized rise or fall in such cost.

7. Government Taxes or Levies

Any variation to prices quoted as a result of government taxes and levies will be for the customer’s account.

8. Terms of Sale

The customer shall make payment in full prior to delivery. The ownership of materials delivered by the company shall only be transferred to the customer when the customer has met all that is owing to the company on whatever grounds. The risk of accidental deterioration or destruction shall pass on delivery and the customer shall insure against such risk.The customer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted.

9. Return of goods.

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund a product, provided (in the case of any non-defective products) it is in fully resaleable condition and has not been opened. Returns should be made within seven days and in original, undamaged packaging.

If the product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item. This does not affect your statutory rights.

10. Law

English law shall be the proper law of the contract.